Online Portal
Pay rent, submit maintenance requests, and view your account from anywhere.
YOUR ONLINE PORTAL
Your account at your fingertips. Anytime, anywhere.
PAY RENT
Securely pay rent online from anywhere. Set up automatic payments so you always pay on time.
SUBMIT MAINTENANCE REQUESTS
Quickly submit maintenance requests that go directly to our maintenance queue.
Submit a Maintenance Request
Work orders are received and seen to in time and urgency priority order. For example, if tenants have no heat those are seen to first versus smaller non-emergency issues. We appreciate your patience. Once you submit your work order on your tenant portal, you can also view the status of the work order and previous work orders.
If you can't submit your work order online, please call our office and speak to maintenance department at: 309-808-2125
EMERGENCY CALLS
Anything after 5:00pm is considered after hours. Only emergency issues will be addressed during after hours. All other non-emergency requests will be followed up with the next business day. Emergency calls* should be made by calling 309-808-2125 and following the prompts.
Examples of Emergency Maintenance issues include:
- No heat
- Major flooding
- Water heater leak
- The smell of gas or fire in unit
- Frozen or broken pipes
- Major plumbing problems
- Major electrical problems
- Criminal damage to property
